Green Tree Court

81 Harrington Lane, Exeter, Devon, EX4 8NS

01392240400

Care Type

Nursing Care

Inspection date

13 August 2019

Provider

Lexicon Healthcare Limited

Beds

68 beds

Rating history

OutstandingFeb 2017
GoodFeb 2020

Rating dropped from Outstanding to Good in 2020.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Lexicon Healthcare Limited runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Green Tree Court

Green Tree Court is a nursing home in Devon, providing both long-term and respite care. Details of the most recent CQC inspection are set out below.

Green Tree Court is a purpose-built care home with nursing for up to 68 people across three units. Willow unit specializes in dementia care, while Larch and Maple provide general nursing care. The service offers both long-term and respite care, and at inspection there were 49 residents living across the three units.

Inspectors found staff were caring and often went above and beyond to support people. However, concerns were identified in medicines practice, including staff not following the service's medicines policy and one instance where a staff member used one person's prescribed thickening agent for another resident's drink. Some medicines were not being clearly evaluated for effectiveness, such as pain relief.

No one was harmed by these issues, and management took immediate action to resolve them. Inspectors also noted that some staff communication was not always supportive of people's well-being, which management immediately addressed.

Source: CQC inspection report, 26 February 2020

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 68 places — this is not a vacancy count
Registration checked: Registered · EX4 8NS

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 February 2020. Latest inspection date recorded: 13 August 2019.

Safe: Requires improvement
Effective: Outstanding
Caring: Good
Responsive: Outstanding
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Green Tree Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Green Tree Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Green Tree Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Green Tree Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees