Great West Lodge

320 Great West Road, Hounslow, Middlesex, TW5 0BA

02085819313

Care Type

Residential Care

Inspection date

22 December 2022

Provider

Instant Care Solutions Limited

Beds

9 beds

About Great West Lodge

Great West Lodge is a residential care home in Hounslow providing support to people with mental health needs. Further details from the Care Quality Commission's most recent inspection are set out below.

Great West Lodge supports nine people with mental health needs. The service has effective safeguarding systems in place, and staff are recruited safely with access to supervision and training to develop their skills. During the inspection, inspectors identified that the provider needed more robust audits for medicines administration records.

The provider took immediate action and subsequently provided evidence demonstrating improvements to their auditing system.

Source: CQC inspection report, 3 March 2023

Specialist Care

Mental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · TW5 0BA

Registered care categories

Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 March 2023. Latest inspection date recorded: 22 December 2022.

Safe: Good
EffectivePublished 22 May 2018: Good
CaringPublished 22 May 2018: Good
ResponsivePublished 22 May 2018: Good
Well-led: Good

Read Great West Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Great West Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Great West Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Great West Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees