Glenthorne Court

377 Norton Road, Stockton-on-tees, TS20 2PJ

01642558621

Care Type

Residential Care

CQC rating published

13 July 2019

Provider

Milewood Healthcare Ltd

Beds

9 beds

About Glenthorne Court

Glenthorne Court is a residential care home in Stockton-on-Tees, providing personal care for adults with learning disabilities or mental health needs. Further detail on the service can be found in the CQC findings below.

Glenthorne Court is a residential care home providing personal care to seven people. The service specialises in supporting younger and older adults with learning disabilities or mental health issues. Staff provide planned and coordinated person-centred support designed to enable people to live full, meaningful lives with control, choice, and independence.

The home has been developed according to best practice guidance to help people achieve the best possible outcomes in their daily lives.

Source: CQC inspection report, 13 July 2019

Specialist Care

Learning disabilitiesMental healthOlder peopleYounger adults

5 Questions to Ask on Your Visit

When visiting Glenthorne Court, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Glenthorne Court, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Glenthorne Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees