Willow View Care Home

Willow View Care Home provides personal care for up to 77 older people, including those living with dementia, physical disability or sensory impairment, across two linked areas of the building. The CQC rated the service Good, a marked improvement from a previous requires improvement rating, with earlier breaches of regulation now resolved under new management.

Inspectors found the home clean and well maintained, with medicines managed safely and care plans reflecting people's current needs. Staffing levels and recruitment were safe, and people appeared happy and well cared for. Relatives and a visiting health professional praised the approachable manager, though the CQC noted improvements still needed time to become fully embedded.