Glenholme Residential Care Home

4 Park Avenue, Roker, Sunderland, Tyne and Wear, SR6 9PU

01915492594

Care Type

Residential Care

Inspection date

25 April 2023

Provider

Wellburn Care Homes Limited

Beds

40 beds

About Glenholme Residential Care Home

Glenholme Residential Care Home is a residential home in Sunderland, providing care for older people, including those living with dementia. Further details on the home can be found in the CQC findings below.

Glenholme provides residential care and accommodation to 40 older people, including those living with dementia. Relatives consistently praised the caring nature of staff and their strong relationships with residents. One relative said, "No words can describe the peace of mind and happiness that the staff have given back to my relative," while another noted, "So much respect for the residents from the staff, it is lovely to see my relative being cherished in this way.

" Staffing levels were sufficient to keep people safe, with staff trained in safeguarding and clear about raising concerns when needed.

The home respected residents' individuality and diversity, tailoring support to personal needs including dietary preferences. Staff managed medicines safely through effective assessment processes and provided care discreetly and with compassion. A relative commented, "The care and staff, all of them are champion.

" Residents were supported to maintain contact with family and friends, and their privacy was respected throughout their stay.

Source: CQC inspection report, 26 May 2023

Specialist Care

DementiaOlder people

Photographs of the home

Practical details from the provider

Shared spaces include lounges, a reading corner and a cinema lounge, with lawns and patio areas outside.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · SR6 9PU

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 May 2023. Latest inspection date recorded: 25 April 2023.

Safe: Good
EffectivePublished 6 October 2017: Good
CaringPublished 6 October 2017: Good
ResponsivePublished 6 October 2017: Good
Well-led: Good

Read Glenholme Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Glenholme Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Glenholme Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Glenholme Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees