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Glebe HouseHavering

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Rated:Requires ImprovementNursing

Glebe House

Glebe Road, Rainham, Essex, RM13 9LH
01708554711
Care Type

Nursing Care

Assessment date

23 May 2025

Provider

Avenues London

Beds

12 beds

How this home compares nearby

Of 45 care homes for older people within 5 miles, 42 are rated higher by CQC, 3 are the same and none are lower.

4 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodNov 2016
  2. GoodMar 2019
  3. Requires ImprovementOct 2022
  4. Requires ImprovementFeb 2026

Rating dropped from Good to Requires Improvement in 2022.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Avenues London, which runs 4 care homes in England: 2 rated Good and 2 Requires Improvement.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Glebe House

Glebe House is a nursing home located in Havering, London. Its registered care categories include mental health, older people, and younger adults. The home has 12 beds. CQC records an overall rating of Requires Improvement, published in February 2026. The home is operated by Avenues London.

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
12 places — this is not a vacancy count
Registration checked
Registered · RM13 9LH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 26 February 2026. Assessment date recorded: 23 May 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 26 February 2026. References to “we” mean CQC. It describes findings at that time.

We carried out an assessment of this service between 26 June 2025 and 29 August 2025. We visited the service on 27 June 2025, 3 July 2025 and 30 July 2025.

Glebe House is a care home located in Rainham, Essex and supports older people with mental health and dementia care needs. It is registered to provide accommodation and personal care for up to 12 people. At the time of the inspection, the service was supporting 10 people. The home has 2 floors with adapted facilities and en-suite rooms.

This assessment was carried out following concerns received from the local authority. The inspection team consisted of 3 inspectors and 1 medicines inspector.

We looked at 33 quality statements under the key questions of safe, effective, caring, responsive and well-led.

The assessment was unannounced. We spoke with the registered manager, the deputy manager, and the senior support manager, 8 staff members, 3 people living at the service and 4 relatives.

We found 4 breaches of regulations in relation to: safe care and treatment, safeguarding, premises and equipment and governance.

The last rating for this service was required improvement (published 14 October 2022). The overall rating for this assessment remains as requires improvement based on the findings of this inspection.

Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Effective: How are staff training, nutrition and health outcomes checked now?
  • Caring: How do staff protect privacy, dignity and each person’s choices?
  • Responsive: How are care plans, activities and complaints adapted to each resident?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Glebe House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Glebe House, consider asking...

  1. 1.How many qualified nurses are on duty overnight and at weekends?
  2. 2.How do you manage a resident's relationship with their GP and hospital team?
  3. 3.What is your approach when a resident's condition deteriorates quickly?
  4. 4.What additional charges apply beyond the weekly fee?
  5. 5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Glebe House, look out for...

  1. 1.Is the nursing station visible and staffed, or hard to find?
  2. 2.Do staff respond promptly when a resident needs attention?
  3. 3.Are call bells answered quickly or left ringing?
  4. 4.Does the home feel calm or rushed and understaffed?
  5. 5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Glebe House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Glebe Road, Rainham, Essex, RM13 9LH

CQC Logo

Glebe House

CQC overall rating

Requires Improvement

Assessment date: 23 May 2025

View full inspection report
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