Gingercroft Residential Home

The following is CQC's published account of its assessment, published 18 September 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 26 June 2024 to 2 July 2024. Reason for assessment: We were checking the provider had made improvements following the last inspection, as it was previously rated inadequate with multiple breaches of legal regulations. The overall rating at this assessment was requires improvement. This was an improvement on the last inspection where the service was rated inadequate. The service had made improvements and are no longer in breach of regulations. This service has been in Special Measures since 16 December 2023. The provider demonstrated improvements have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures. At this assessment we looked at all of the quality statements in safe and well-led and two quality statements in effective. The previous rating for effective was combined with the scores at this assessment to provide a rating; it remained requires improvement. The provider was on an improvement journey and had been taking action to address concerns and develop and sustain new systems in place to monitor the quality and safety of care. Some further improvements were still needed but many improvements had been made. The safety of peoples’ care had improved. We will check improvements continued and were sustained at the next assessment.