Bank House Residential Care Home

Bank House provides personal care for 17 people aged 65 and over, with capacity for up to 20. The home maintains effective safeguarding processes, with staff identifying and minimising risks appropriately. Recruitment is conducted safely and staffing levels are adequate to meet people's needs.

Medicines are managed safely and administered on time, while the home maintains good hygiene standards with staff practices that reduce cross-infection risk.

People receive care tailored to their individual needs, delivered by trained staff. The home monitors incidents closely to help prevent future occurrences and uses this information to improve safety outcomes.