Garden City Court

Whiteway, Letchworth Garden City, Hertfordshire, SG6 2PP

01462473100

Care Type

Residential Care

Inspection date

6 January 2022

Provider

Quantum Care Limited

Beds

75 beds

About Garden City Court

Garden City Court is a residential care home in Hertfordshire, providing accommodation and personal care for older people. Further detail on the service can be found in the CQC findings below.

Garden City Court provides accommodation and personal care for up to 75 older people, with 65 residents at the time of inspection. The service maintained robust infection control procedures during ongoing outbreak restrictions, requiring visitors to wear personal protective equipment, undergo COVID-19 testing, and verify vaccination status. The home had completed assessments of risks to residents and staff concerning health, safety and wellbeing, and provided comprehensive support for staff including training, guidance and access to additional resources.

Source: CQC inspection report, 10 March 2022

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 75 places — this is not a vacancy count
Registration checked: Registered · SG6 2PP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 27 May 2021. Latest inspection date recorded: 6 January 2022.

Safe: Good
EffectivePublished 26 September 2019: Good
CaringPublished 26 September 2019: Good
ResponsivePublished 26 September 2019: Good
Well-led: Good

Read Garden City Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Garden City Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Garden City Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Garden City Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees