The Mallards

The Mallards provides personal care and accommodation for up to 23 people aged 65 and over, with 20 residents at the time of inspection. The home operates across ground and first floors, offering various lounges, a dining room, and an accessible garden.

People received safe care with effective risk assessments and strategies in place to protect them from harm, neglect, and discrimination. The home maintained sufficient staffing levels with safe recruitment practices, and staff received appropriate training in medicine administration with regular competency checks to support residents' healthcare needs.