Florence Nursing Home

Florence Nursing Home provides accommodation and care for up to 30 older people, some living with dementia, with 25 residents currently using the service. Staff demonstrate clear understanding of safeguarding and whistleblowing procedures, and risks to residents are properly assessed with appropriate action taken to minimise identified concerns. The home maintains appropriate recruitment checks, sufficient staffing levels to meet care needs, and safe medicines management systems.

The provider has established procedures for monitoring and learning from incidents and accidents, alongside infection control and COVID-19 prevention measures. Overall, the service demonstrates adequate systems and awareness to support the wellbeing of its residents.