Ferncross Residential Home

This residential home provides personal care and accommodation to older people, currently caring for 12 residents out of a maximum capacity of 14 across two floors. However, the inspection identified significant safety concerns. Staff recruitment processes were not effective at ensuring suitability to work with vulnerable people, with some essential safety checks missing and inadequate provider oversight. Medicines management was unsafe, with the registered manager unaware of full details regarding which staff were administering medicines, and record-keeping standards were poor in this critical area.