Fern Hill House Care Home

Fern Hill House Care Home provides residential care and support for up to 24 people aged 65 and over, including those living with dementia. The home is arranged over three floors, with 17 people currently residing there at the time of inspection.

The provider has made improvements since the last inspection, including addressing serious fire safety concerns from a previous enforcement notice, though additional work requires sign-off from the fire safety officer. Quality monitoring systems have strengthened, with evidence that identified shortfalls have been acted upon. However, further development is needed to embed new systems effectively and sustain improvements in several areas.