Faro Lodge

Galyon Road, Kings Lynn, Norfolk, PE30 3YE

01553679233

Care Type

Nursing Care

Inspection date

18 June 2021

Provider

Independence Matters C.I.C.

Beds

6 beds

About Faro Lodge

Faro Lodge is a small care home based in Norfolk, offering a quiet and personal setting for those who need specialist support. The team there works to create a familiar, homely atmosphere where residents and their families can feel at ease. For anyone exploring care options in the Norfolk area, it can be reassuring to find a service that focuses on individual needs within such an intimate environment.

Faro Lodge provides respite care for up to six people with a learning disability. During inspection, one person was using the service.

The home had significant safeguarding concerns. Risk assessments were not consistently in place, particularly for one person whose care plan identified risks of leaving without staff knowledge. Despite these documented risks, no detailed mitigation strategies had been created, and the person had already left the service unsupported during their stay, placing them in danger.

Additionally, the provider had not assessed the mental capacity of any service users before making Best Interest Decisions and requesting Deprivation of Liberty authorisations, which does not comply with required procedures.

Source: CQC inspection report, 12 August 2021

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · PE30 3YE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 12 August 2021. Latest inspection date recorded: 18 June 2021.

Safe: Requires improvement
Effective: Requires improvement
Caring: Requires improvement
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Faro Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Faro Lodge, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Faro Lodge, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Faro Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees