England

Faldonside LodgeNorfolk

Illustrative image. Photographs of this home have not yet been added.

Rated:OutstandingResidential

Faldonside Lodge

25 Cliff Avenue, Cromer, Norfolk, NR27 0AN

01263512838

Care Type

Residential Care

Inspection date

19 February 2021

Provider

Mrs J Soobrayen

Beds

15 beds

How this home compares nearby

Of 10 care homes for older people within 5 miles, none are rated higher by CQC, none are the same and 10 are lower.

6 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2015
GoodJul 2017
OutstandingFeb 2020

Improved from Good to Outstanding in 2020.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mrs J Soobrayen runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Faldonside Lodge

Faldonside Lodge is a residential care home in Norfolk, offering care and support to older people, including some living with dementia. Further details on the home's most recent CQC inspection are set out below.

This converted building provides care for up to 15 people, some living with dementia. At the time of inspection, 14 residents were in residence. The home had implemented comprehensive COVID-19 safety measures, with individual risk assessments and care plans in place for each person.

Staff wore Personal Protective Equipment in line with government guidelines, with sufficient stocks maintained at multiple PPE stations throughout the building. Clear signage directed visitors on PPE requirements and social distancing practices, and motion-sensored hand sanitiser was available inside. Residents and staff were tested for COVID-19 according to government intervals.

The home supported residents to maintain contact with family through various methods, including face-to-face visits facilitated by screens and arranged via a booking system, as well as telephone and video calls.

Source: CQC inspection report, 17 March 2021

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 15 places — this is not a vacancy count
Registration checked: Registered · NR27 0AN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 12 February 2020. Latest inspection date recorded: 19 February 2021.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Outstanding
Well-led: Outstanding

Read Faldonside Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Faldonside Lodge, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Faldonside Lodge, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Faldonside Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees