Faith House Residential Home

Faith House Residential Home provides personal and nursing care for up to 10 people. At the time of inspection, the home was at full capacity with 10 residents.

The home had significant staffing concerns during night shifts. Several residents required two staff members to safely support them, yet only one night staff member was scheduled, with one additional staff member on call. Quality assurance systems were ineffective, with the provider having failed to complete formal audits that would have identified shortfalls and monitored improvements. The home lacked adequate systems to monitor and audit operations, meaning risks to residents had not been properly identified or addressed.