Evergreen

290 Passage Road, Brentry, Bristol, BS10 7HZ

Care Type

Residential Care

Inspection date

6 July 2023

Provider

Treehome Limited

Beds

8 beds

Rating history

GoodMay 2015
GoodAug 2017
GoodAug 2023

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Treehome Limited, which runs 2 care homes in England: 1 rated Good and 1 Requires Improvement.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Evergreen

Evergreen is a residential care home in Bristol. Full details of the most recent CQC inspection findings are set out below.

Evergreen provides personal care for up to eight people, with six residents at the time of inspection. Staff communicate with people in ways that meet their individual needs, focusing on helping them live fulfilling and meaningful lives. People receive support to achieve their aspirations and goals, with staff enabling maximum choice and control while supporting them in the least restrictive way possible.

People receive care from kind and compassionate staff who protect and respect their privacy and dignity. Medicines are stored and administered safely, and infection prevention and control practices reflect current guidance. The home's policies and systems support person-centered practice and best interests decision-making.

Source: CQC inspection report, 11 August 2023

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · BS10 7HZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 11 August 2023. Latest inspection date recorded: 6 July 2023.

Safe: Good
EffectivePublished 25 August 2017: Good
CaringPublished 25 August 2017: Good
ResponsivePublished 25 August 2017: Good
Well-led: Good

Read Evergreen's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Evergreen, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Evergreen, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Evergreen's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees