Westbury Nursing Home And Westbury Garden Suite

This nursing home provides personal and nursing care for up to 114 people, with 90 residents at the time of inspection. People told inspectors that staff were caring and they felt safe. Staff delivered care and support in a kind and compassionate manner, with clear risk assessments in place to identify and mitigate potential harms. The home maintained sufficient staffing levels and recruited staff safely.

People were protected from abuse through staff who understood how to identify and report concerns appropriately. Incident monitoring records were used effectively to identify themes and patterns. Medicine management was effective, and staff adhered to COVID regulations and procedures.