Evergreen Manor Care Home

Evergreen Manor Care Home provides personal and nursing care for up to 35 older and younger adults, some living with dementia. Inspectors found the service was performing well overall and rated it good, following an inspection prompted by concerns about care quality and culture, though no evidence of harm to residents was found.

Staff were recruited safely, medicines were well managed, and people felt safe, involved in decisions and supported with personalised care and activities. Some managerial oversight gaps were noted, such as inconsistent enforcement of safety controls like jewellery-wearing rules, but people felt confident raising concerns and staff felt valued and supported.