Evergreen House Residential Home

Lichfield Road, Tamworth, Staffordshire, B79 7SF

0182750675

Care Type

Residential Care

Inspection date

7 March 2023

Provider

Evergreen House Care Home Limited

Beds

32 beds

About Evergreen House Residential Home

Evergreen House Residential Home is a residential care home in Staffordshire, providing personal care to older people, including some with physical disabilities or dementia. Details of the most recent CQC inspection are set out below.

Evergreen House provides personal care to up to 38 older people, some with physical disabilities or dementia. At inspection, 28 people were using the service, which operates from one adapted building.

Inspectors found that people were not supported to have maximum choice and control over their lives. Staff did not support them in the least restrictive way possible, and the service's policies and systems did not support this practice. While people's mental capacity had been considered generally, the service had not assessed people's capacity to make specific decisions.

Source: CQC inspection report, 19 May 2023

Specialist Care

DementiaPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 32 places — this is not a vacancy count
Registration checked: Registered · B79 7SF

Registered care categories

Caring for adults under 65 yrs; Dementia; Physical disabilities; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 19 May 2023. Latest inspection date recorded: 7 March 2023.

Safe: Good
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Evergreen House Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Evergreen House Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Evergreen House Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Evergreen House Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees