Emerson Grange

Emerson Grange provides nursing and personal care to 61 residents aged 65 and over, with capacity for up to 85 people across three floors in a purpose-built building. One floor is designated for people living with dementia. The home manages risks safely, though some improvements were needed to diabetes and choking risk assessments, which the registered manager addressed promptly. Residents and relatives reported feeling safe, with safeguarding concerns handled appropriately and reported to the local authority.

Staff numbers are adequate to meet people's needs in a timely way, and all staff receive appropriate training. Medicines are managed safely by competent staff with monthly audits in place. The home supports residents to have maximum choice and control in their lives, with staff working in the least restrictive way possible and in residents' best interests.