Emerald House

Manor Farm, Dobbs Lane,, Rackheath, Norwich, NR13 6NH

01263478188

Care Type

Residential Care

CQC rating published

Not available

Provider

Allcare Community Support Limited

Beds

6 beds

Costs and who runs this home

Run by Allcare Community Support Limited, which runs 2 care homes in England: 1 rated Good and 1 not yet rated.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Emerald House

Emerald House is a small residential care home in Rackheath, a village east of Norwich in Norfolk. The home provides care for up to six residents and supports people with learning disabilities, older people, and younger adults. It is operated by Allcare Community Support Limited.

Located on Manor Farm in a rural setting, Emerald House offers a domestic-scale environment typical of smaller care homes. As a residential care service, it provides accommodation and personal care support to its residents.

The home has not yet received a CQC inspection, so no regulatory rating is currently available. This may indicate it is a newer service or one that has not yet undergone the formal inspection process that determines quality ratings in England's care system.

Specialist Care

Learning disabilitiesOlder peopleYounger adults

5 Questions to Ask on Your Visit

When visiting Emerald House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Emerald House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Emerald House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees