Flexible Support Options Limited (Pengarth)

Windmill Hil, Ellington, Morpeth, Northumberland, NE61 5HU

01670860475

Care Type

Residential Care

Inspection date

4 July 2023

Provider

Flexible Support Options Limited

Beds

5 beds

About Flexible Support Options Limited (Pengarth)

Pengarth, run by Flexible Support Options Limited, is a residential care home in Northumberland for adults with learning disabilities and autism. Details of the most recent CQC findings are set out below.

Flexible Support Options (Pengarth) accommodates up to 5 people and currently supports 5 individuals with learning disabilities and autism. The service enables people to have choice and control over their lives, with staff working to maximise their independence and support their access to local communities. People receive personalised care tailored to their individual needs and preferences, with staff demonstrating respect for their dignity and rights.

Source: CQC inspection report, 12 July 2023

Specialist Care

Learning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · NE61 5HU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 12 July 2023. Latest inspection date recorded: 4 July 2023.

Safe: Good
EffectivePublished 24 April 2018: Good
CaringPublished 24 April 2018: Good
ResponsivePublished 24 April 2018: Good
Well-led: Good

Read Flexible Support Options Limited (Pengarth)'s CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Flexible Support Options Limited (Pengarth), consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Flexible Support Options Limited (Pengarth), look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Flexible Support Options Limited (Pengarth)'s fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees