Elmglade Residential Home

397-399 London Road, North Cheam, Sutton, Surrey, SM3 8JH

02083935593

Care Type

Residential Care

Assessment date

6 August 2025

Provider

Tissa Nihal Atapattu

Beds

24 beds

About Elmglade Residential Home

Elmglade Residential Home is a residential care home in Sutton, providing personal care to older people, including those living with dementia. Details of the CQC's most recent findings are set out below.

Elmglade Residential Home provides personal care to older people, many living with dementia, and supported 23 people at the time of the assessment. The CQC rated the service good overall, finding that staff understood how to protect people from abuse and managed safety risks well, with enough suitably trained and recruited staff in place.

Inspectors found people were treated with kindness, dignity and respect, with choice and control over their care. People were supported to maintain independence and take part in activities, and families said they felt reassured leaving relatives in the home's care.

Source: CQC assessment, 29 September 2025

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 24 places — this is not a vacancy count
Registration checked: Registered · SM3 8JH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 29 September 2025. Assessment date recorded: 6 August 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 29 September 2025. References to “we” mean CQC. It describes findings at that time.

This assessment took place between 2 September and 5 September 2025. This service is a care home providing personal care to older people, many of whom live with dementia. At the time of our assessment there were 23 people using the service. The last rating for the service was good (published 25 May 2019). This assessment was carried out due to the length of time since our last rating. The rating remains good.
Safeguarding people was a priority for the service. Staff understood how to protect people from risk of abuse. Staff managed safety risks to people well, reducing the risk of injury or harm to them. There were enough, suitable staff to meet people’s needs. They were provided with regular and relevant training to help them do so. Staff were supported to continuously learning and improve in their role and worked well together to meet people’s needs. Recruitment practice was safe, and only suitable staff were employed to support people at the service. People were supported to have choice and control and maintain their independence wherever possible. They were treated equally and fairly because staff provided them with care and support that met their individual needs.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Elmglade Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Elmglade Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Elmglade Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Elmglade Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees