Elm House

Howitts Lane, Eynesbury, St Neots, Cambridgeshire, PE19 2JA

01480471166

Care Type

Residential Care

Inspection date

5 January 2022

Provider

Accomplish Group Support Limited

Beds

6 beds

Rating history

GoodJun 2015
GoodAug 2017

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Accomplish Group Support Limited, which runs 11 care homes in England: 1 rated Outstanding, 9 Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Elm House

Elm House is a residential care home in Cambridgeshire, providing personal care and accommodation for people with learning disabilities. The findings below set out what the CQC found on its most recent inspection.

Elm House provides personal care and accommodation for up to six people with learning disabilities. The service implemented measures to support residents' connections with family and friends, including facilitating video calls via tablets and phones to maintain social contact. Visitors were welcome at the service, with protocols in place including rapid COVID-19 tests, temperature checks, and PPE to protect residents and staff.

Most family and friends chose to visit their relatives outside the service, and scheduled visits were arranged with gaps between them to minimise contact between different groups.

Source: CQC inspection report, 1 February 2022

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · PE19 2JA

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 16 August 2017. Latest inspection date recorded: 5 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Elm House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Elm House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Elm House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Elm House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees