Elliott House

81 Walkers Heath Road, Birmingham, West Midlands, B38 0AN

01216052608

Care Type

Residential Care

Inspection date

14 June 2022

Provider

Lindale Homes Limited

Beds

54 beds

About Elliott House

Elliott House is a residential care home in Birmingham, providing personal care for older people living with dementia. The findings below set out the CQC's most recent view of the service.

Elliott House provides personal care for up to 54 people aged 65 and over living with dementia, with 42 residents at the time of inspection. The service operates from one adapted building across two floors, with most bedrooms featuring ensuite facilities. Staff demonstrated good understanding of residents' support needs and enabled people to have maximum choice and control over their lives, supporting them in the least restrictive way possible.

However, the home's quality audits were not always robust and had failed to identify necessary improvements, leaving some risks undetected through the provider's own systems. While care plans and risk assessments were being updated to better reflect people's needs, the system for overseeing Deprivation of Liberty Safeguards required improvement to ensure timely renewal applications.

Source: CQC inspection report, 11 August 2022

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 54 places — this is not a vacancy count
Registration checked: Registered · B38 0AN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 11 August 2022. Latest inspection date recorded: 14 June 2022.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 29 November 2019: Good
ResponsivePublished 29 November 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Elliott House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Elliott House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Elliott House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Elliott House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees