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SENSE The Old Coach House
Residential Care
22 January 2020
Sense
5 beds
About SENSE The Old Coach House
SENSE The Old Coach House is a residential care home in Birmingham, offering personal care and accommodation for people with sensory impairments, learning disabilities and/or autism. Further details on the service can be found in the CQC findings below.
SENSE The Old Coach House provides personal care and accommodation for up to five people with visual and/or hearing impairments, learning disabilities, and/or autism. At inspection, all five registered places were occupied. The home delivers person-centred support designed to help people live meaningful, inclusive lives.
Staff apply best practice principles to ensure each person receives planned and coordinated care tailored to their individual needs and preferences.
Source: CQC inspection report, 22 February 2020
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 5 places — this is not a vacancy count
- Registration checked
- Registered · B38 8AQ
Registered care categories
Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Sensory impairment.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Rating report published 22 February 2020. Latest inspection date recorded: 22 January 2020.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Questions prompted by these ratings
- Well-led: What has changed in management, checks and oversight since this rating?
These are questions for your visit, not a claim about conditions today.
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting SENSE The Old Coach House, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit SENSE The Old Coach House, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund SENSE The Old Coach House's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
20 Wychall Park Grove, Kings Norton, Birmingham, West Midlands, B38 8AQ

SENSE The Old Coach House
CQC overall rating
Inspection date: 22 January 2020
Helpful Guides
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