Elizabeth Court

Grenadier Place, Caterham, Surrey, CR3 5YJ

01883331590

Care Type

Residential Care

Inspection date

20 October 2022

Provider

Anchor Hanover Group

Beds

59 beds

How this home compares nearby

Of 47 care homes for older people within 5 miles, 1 is rated higher by CQC, 36 are the same and 10 are lower.

23 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2015
Requires ImprovementJul 2017
Requires ImprovementSept 2017
GoodAug 2018
GoodNov 2022

Improved from Requires Improvement to Good in 2018. CQC has rated this home 5 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Anchor Hanover Group, which runs 121 care homes in England: 3 rated Outstanding, 99 Good, 17 Requires Improvement and 2 not yet rated.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Elizabeth Court

Elizabeth Court is a residential care home in Surrey, offering personal care and support to people living with dementia or long-term health conditions. Further detail on how the service performs is set out in the findings below.

This purpose-built care home accommodates up to 59 people across three separate living areas, each with its own dining room and lounge. It provides personal care and support for people living with dementia or long-term health conditions. At inspection, 42 people were using the service.

People expressed happiness with their care, describing staff as kind and caring. While inspectors found that people were generally well cared for, they identified some inconsistencies in the level of engagement and activities offered to residents. The provider has been asked to address this through a formal recommendation.

Source: CQC inspection report, 17 November 2022

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 59 places — this is not a vacancy count
Registration checked: Registered · CR3 5YJ

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 November 2022. Latest inspection date recorded: 20 October 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Elizabeth Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Elizabeth Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Elizabeth Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Elizabeth Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees