Burntwood Lodge

84 Burntwood Lane, Caterham, Surrey, CR3 6TA

01883818085

Care Type

Residential Care

CQC rating published

28 September 2026

Provider

Mark Peter Fuller and Joy Carolyn Fuller

Beds

6 beds

Rating history

Requires ImprovementMar 2016
GoodMar 2017
GoodOct 2019
Requires ImprovementSept 2026

Rating dropped from Good to Requires Improvement in 2026. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mark Peter Fuller and Joy Carolyn Fuller runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Burntwood Lodge

Burntwood Lodge is a residential care home located in Surrey, South East. Its registered care categories include dementia, learning disabilities, older people, physical disabilities, sensory impairments, and younger adults. The home has 6 beds. CQC records an overall rating of Requires Improvement, published in September 2026. The home is operated by Mark Peter Fuller and Joy Carolyn Fuller.

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting Burntwood Lodge, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Burntwood Lodge, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Burntwood Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees