Residential Care
12 November 2021
Anchor Hanover Group
40 beds
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Elderwood provides personal care to up to 40 people aged 65 and over. The home creates a warm and welcoming atmosphere where residents feel safe and secure. Both people and their relatives report good relationships with staff members and express satisfaction with the service provided.
The home maintains safe recruitment practices and ensures adequate staffing levels to meet residents' needs. Medicines are managed effectively, and staff consistently follow infection prevention and control guidelines. The premises are well maintained, clean and tidy. Staff seek consent from residents before providing care and support, respecting their autonomy and dignity.
Source: CQC inspection report, 12 November 2021
Westmoreland Street, Darlington, County Durham, DL3 0FB
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