Redlands Residential Care Home

122 Woodland Road, Darlington, County Durham, DL3 9LP

01325243788

Care Type

Residential Care

Inspection date

7 August 2019

Provider

Cygnet (OE) Limited

Beds

5 beds

Rating history

GoodFeb 2015
GoodApr 2017
GoodAug 2019

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Cygnet (OE) Limited, which runs 11 care homes in England: 9 rated Good, 1 Requires Improvement and 1 not yet rated.

Average care home fees in the North East: £897 a week for residential care and £1,164 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Redlands Residential Care Home

Redlands Residential Care Home is a residential care home in Darlington that supports people with learning disabilities. Further details on how the service is run are set out in the findings below.

Redlands is a residential care home accommodating up to five people with learning disabilities. At inspection, five residents were living at the home. People said they were happy living there and told inspectors they enjoyed leading independent lives with positive relationships with their peers and staff team.

Staff knew residents very well and provided person-centered support tailored to their needs.

However, inspectors identified that care plans were confusing, with people having three different care files each. This fragmented approach to record-keeping was noted as requiring improvement. A recommendation was made that the care home reduce and consolidate care planning documentation to create clearer, more cohesive support plans for residents.

Source: CQC inspection report, 31 August 2019

Specialist Care

Learning disabilitiesMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · DL3 9LP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 31 August 2019. Latest inspection date recorded: 7 August 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Redlands Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Redlands Residential Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Redlands Residential Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Redlands Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees