England

Rated:GoodNursing

Elburton Heights

33 Springfield Road, Plymouth, Devon, PL9 8EJ

01752482662

Care Type

Nursing Care

Inspection date

17 February 2023

Provider

Harbour Healthcare Ltd

Beds

73 beds

How this home compares nearby

Of 45 care homes for older people within 5 miles, 3 are rated higher by CQC, 34 are the same and 8 are lower.

11 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementJun 2017
Requires ImprovementSept 2018
InadequateMay 2019
Requires ImprovementNov 2019
GoodMar 2023

Improved from Requires Improvement to Good in 2023. CQC has rated this home 5 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Harbour Healthcare Ltd, which runs 12 care homes in England: 7 rated Good and 5 Requires Improvement.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Elburton Heights

Elburton Heights is a nursing home in Plymouth, providing care across several units for people with physical disabilities, mental health needs and dementia. Details of the most recent CQC findings are set out below.

Elburton Heights accommodates up to 85 people requiring nursing or residential care. The home provides care for people with physical disabilities, mental health needs, and dementia across four separate units: Maple and Willow offer nursing care, with Willow specialising in dementia care, while Birch and Sycamore provide residential care, with Sycamore for people living with dementia. Each unit has its own communal facilities.

At the time of inspection, 54 people were living at the home. Staff supported people to have maximum choice and control over their lives, using the least restrictive approach and acting in their best interests.

Source: CQC inspection report, 17 March 2023

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Photographs of the home

Practical details from the provider

The home has an enclosed garden with raised flower beds, and some bedrooms overlook it.
Facilities include a residents' kitchenette, lift to the first floor, wheelchair access and a minibus for excursions.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 73 places — this is not a vacancy count
Registration checked: Registered · PL9 8EJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 March 2023. Latest inspection date recorded: 17 February 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Elburton Heights's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Elburton Heights, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Elburton Heights, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Elburton Heights's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees