Eden Mansions Nursing Home

Eden Mansions Nursing Home provides care and support for up to 102 younger and older people, including those living with dementia and mental health problems, across four units known as Villas. The CQC rated the home Good overall, though safety was rated Requires Improvement, with inspectors finding gaps in risk assessments, staff not always following procedures, and some inconsistent record keeping around supervision and pre-admission assessments.

Inspectors found staff knew people well and responded promptly to changes in their needs, working closely with health professionals. People and relatives spoke positively about care, describing staff as knowledgeable and kind, though some relatives wanted more involvement in care reviews. Leaders were open and focused on improvement, though audits had not caught all the issues found.