Downs House

This residential care home accommodates up to 49 people, including those living with dementia, across one adapted building with communal spaces and outdoor areas. At inspection, 35 people were using the service.

Inspectors found that medicines were not always managed safely. Safety risks related to the premises were not adequately controlled, including concerns about fire safety, fire exits, window restrictors, and the storage of hazardous substances. However, staffing levels were sufficient to meet people's needs, and recruitment checks were completed as required.