Rotherbank

This family-owned residential care home accommodates up to 21 people aged 65 and over in single rooms. At the time of inspection, 20 people were living there, supported by a registered manager and manager overseeing day-to-day operations. The home employs sufficient staff with robust recruitment practices in place, and all staff receive induction and training appropriate to their roles. People are assessed before admission to ensure the home can meet their needs, and their capacity to consent to care is properly evaluated.

Residents feel safe at the home, with relatives confirming they are reassured about people's wellbeing. Staff adopt practices that protect people from harm, and people appear relaxed in the company of staff. The home ensures people have access to health and medical support when needed, with relatives kept informed of any changes to residents' health. Where necessary, applications are made to deprive people of their liberty in accordance with legal requirements to keep them safe.