Dovedale Court

Holyhead Road, Wednesbury, West Midlands, WS10 7PZ

01215026444

Care Type

Nursing Care

Inspection date

30 September 2019

Provider

HC-One Limited

Beds

76 beds

About Dovedale Court

Dovedale Court is a care home in Sandwell, offering families in the area a local option when searching for the right place for a loved one. The team there understands how important it is to feel confident and reassured during what can be a significant time of change, and they aim to create a warm, familiar atmosphere for residents. Whether you are just beginning to explore your options or are ready to make a decision, it is worth taking the time to learn more about what Dovedale Court has to offer.

Dovedale Court provides personal care with nursing to predominantly older people, though it also accommodates younger adults and people with dementia. The service is registered for 76 people and had 70 residents at the time of inspection.

Inspectors identified concerns with medication management. Some people were not receiving medicines safely or in accordance with their health needs and prescriber's instructions. For certain medicines, there were no written protocols to guide staff on preparation and administration.

Internal audits had failed to identify these medication management issues during the inspection.

Source: CQC inspection report, 13 November 2019

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 76 places — this is not a vacancy count
Registration checked: Registered · WS10 7PZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 13 November 2019. Latest inspection date recorded: 30 September 2019.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Dovedale Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Dovedale Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Dovedale Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Dovedale Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees