Direct Approach Care Limited

Direct Approach Care Ltd provides personal care support to people living in their own homes, including adults with dementia and mental health conditions. At inspection, the service was supporting seven people. However, inspectors found significant safety concerns.

Risk information was not comprehensive enough, and there was no evidence the service monitored safety-related themes or trends. Medicine management lacked proper audit processes, raising concerns about safe administration. Recruitment procedures were not sufficiently robust to ensure staff were suitable to work with vulnerable people.