Dickley Court

Dickley Lane, Lenham, Maidstone, ME17 2DD

01622859216

Care Type

Residential Care

CQC rating published

20 November 2019

Provider

Symbol Family Support Services Limited

Beds

13 beds

Costs and who runs this home

This is the only care home Symbol Family Support Services Limited runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Dickley Court

Dickley Court is a residential care home in Kent, providing accommodation and personal care to people with learning disabilities. Details of the Care Quality Commission's most recent findings are set out below.

Dickley Court operates as both an accommodation-based care home and a community-based domiciliary care agency, delivering personal care to people in their own homes. The service, run by Symbol Family Support Services Limited, primarily supports people with learning disabilities through a supported living service. At the time of inspection, the home was being used as a short breaks respite service, offering temporary breaks for people with learning disabilities.

Source: CQC inspection report, 20 November 2019

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting Dickley Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Dickley Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Dickley Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees