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Desborough Care - The FirsHertfordshire
Rated:GoodResidential

Desborough Care - The Firs

77 The Causeway, Potters Bar, Hertfordshire, EN6 5HL
01707662299
Care Type

Residential Care

CQC rating published

1 June 2019

Provider

Desborough Care Limited

Beds

9 beds

Rating history

  1. GoodAug 2016
  2. GoodJun 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Desborough Care Limited runs in England.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Desborough Care - The Firs

The Firs is a small residential care home in Potters Bar, Hertfordshire, with nine beds. Operated by Desborough Care Limited, it provides accommodation for younger adults with learning disabilities, mental health conditions, physical disabilities, and sensory impairments.

Located on The Causeway in the town centre area, the home is positioned within reach of local amenities and services. Its compact size means residents receive care in an intimate setting rather than a larger institutional environment.

The Care Quality Commission rated the home as Good following its most recent inspection in June 2019. This rating reflects the quality of care, support, and environment provided at that time.

As a residential service, The Firs focuses on providing day-to-day accommodation and personal care support tailored to each resident's individual needs and circumstances.

Specialist Care

Learning disabilitiesMental healthPhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting Desborough Care - The Firs, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Desborough Care - The Firs, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Desborough Care - The Firs's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

77 The Causeway, Potters Bar, Hertfordshire, EN6 5HL

CQC Logo

Desborough Care - The Firs

CQC overall rating

Good

CQC rating published: 1 June 2019

View full inspection report
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