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Clock Tower MewsHertfordshire

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Rated:GoodResidential

Clock Tower Mews

The Causeway, Morven Park, Potters Bar, Hertfordshire, EN6 5HA
01707662253
Care Type

Residential Care

Inspection date

29 January 2019

Provider

CareTech Community Services Limited

Beds

8 beds

Rating history

  1. GoodMar 2017
  2. Requires ImprovementApr 2017
  3. InadequateJun 2018
  4. GoodMar 2019

Improved from Inadequate to Good in 2019. CQC has rated this home 4 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by CareTech Community Services Limited, which runs 21 care homes in England: 13 rated Good and 8 Requires Improvement.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Clock Tower Mews

Clock Tower Mews is a residential care home in Hertfordshire, providing accommodation and personal care for people with learning disabilities and autism. Details of its most recent CQC inspection are set out below.

Clock Tower Mews provides accommodation and personal care for eight people with learning disabilities and autism. The service has addressed previous regulatory breaches, resulting in safer, higher-quality care delivery. Staff conduct risk assessments to keep people safe and have received appropriate training.

The building is purpose-built and adapted to meet residents' physical needs, and medicines are now safely managed and administered as prescribed.

Staff are aware of people's nutritional needs and provide good support in this area. Consent is now obtained in line with legal requirements. While most aspects of care have improved, the registered manager is working on making people's records more person-centred to ensure documentation fully reflects individual needs and preferences.

Source: CQC inspection report, 22 March 2019

Specialist Care

Learning disabilitiesPhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
8 places — this is not a vacancy count
Registration checked
Registered · EN6 5HA

Registered care categories

Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 March 2019. Latest inspection date recorded: 29 January 2019.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires improvement

Questions prompted by these ratings

  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Clock Tower Mews's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Clock Tower Mews, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Clock Tower Mews, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Clock Tower Mews's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

The Causeway, Morven Park, Potters Bar, Hertfordshire, EN6 5HA

CQC Logo

Clock Tower Mews

CQC overall rating

Good

Inspection date: 29 January 2019

View full inspection report
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