Derwent Lodge Nursing Home

Derwent Lodge Nursing Home is a nursing home providing personal care and support to people with a range of needs. The CQC rated the service Good overall, finding a newly established management team providing safe and effective care, with proper recruitment checks, thorough staff induction, and medicines managed safely in line with guidance.

Inspectors found staff knew people well and had built good relationships with them, respecting individual preferences and supporting family links. Some gaps in staff visibility at mealtimes and in the afternoon were identified, which management addressed by adjusting staffing allocations. A small number of relatives felt they could be more involved in care plan reviews, though most families reported feeling confident their relative was safe and well cared for.