England

Birch Tree ManorWirral

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementNursing

Birch Tree Manor

Wharf Street, Port Sunlight, Wirral, Merseyside, CH62 5HE

01516440777

Care Type

Nursing Care

Inspection date

5 November 2021

Provider

Bondcare Willington Limited

Beds

62 beds

How this home compares nearby

Of 60 care homes for older people within 5 miles, 35 are rated higher by CQC, 20 are the same and 5 are lower.

44 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementAug 2015
Requires ImprovementApr 2017
Requires ImprovementAug 2018
InadequateSept 2019
Requires ImprovementFeb 2020
Requires ImprovementDec 2020
Requires ImprovementDec 2021

Improved from Inadequate to Requires Improvement in 2020. CQC has rated this home 7 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Bondcare Willington Limited, which runs 6 care homes in England: 4 rated Good and 2 Requires Improvement.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Birch Tree Manor

Birch Tree Manor is a nursing home in Wirral, providing care for older people, some of whom are living with dementia. Details of the most recent CQC inspection are set out below.

Birch Tree Manor is a care home providing accommodation, nursing and personal care for up to 62 older people, some living with dementia. At the time of inspection, 57 people were living at the home. Inspectors found that people were not fully protected from the spread of infection, with COVID-19 weekly testing regimes not always carried out in line with government guidance.

Parts of the environment were not kept clean and hygienic, and staff did not always wear the correct level of PPE. These matters were addressed during the inspection.

Residents reported being happy with their care and feeling safe at the home. One person said, "Everyone is really nice. " Staff spent time chatting with people and supporting them when distressed.

People were protected from abuse as staff understood safeguarding procedures and knew how to raise concerns about safety. Residents received their medicines as prescribed, with staff holding clear information about how people preferred to be supported with medication. Staff demonstrated good knowledge of people's health needs, and the provider had sought support from other health professionals to meet people's requirements.

Source: CQC inspection report, 15 December 2021

Specialist Care

DementiaOlder peopleYounger adults

Facilities & Amenities

ParkingWiFiPets AllowedActivities ProgrammeHairdresserChapelLaundry ServiceEn-suite RoomsDining RoomCommunal Lounge

Practical details from the provider

All rooms have en-suite facilities, according to the provider.
Facilities include parking and Wi-Fi. Family and friends are encouraged to bring well-behaved pets when visiting.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 62 places — this is not a vacancy count
Registration checked: Registered · CH62 5HE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 15 December 2021. Latest inspection date recorded: 5 November 2021.

Safe: Requires improvement
EffectivePublished 4 February 2020: Requires improvement
CaringPublished 4 February 2020: Good
ResponsivePublished 4 February 2020: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Birch Tree Manor's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Birch Tree Manor, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Birch Tree Manor, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Birch Tree Manor's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees