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David House
Residential Care
26 November 2025
Care Direct UK Limited
8 beds
Rating history
- Apr 2017
- Aug 2017
- Jun 2018
- Jul 2019
- Feb 2021
- Apr 2022
- Jan 2026
Improved from Requires Improvement to Good in 2026. CQC has rated this home 7 times since 2017.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
This is the only care home Care Direct UK Limited runs in England.
Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.
- This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About David House
David House is a residential care home in Sutton, providing personal care for a small number of people with mental health support needs. Further details on the CQC's findings appear below.
David House provides personal care for up to 8 people supporting their mental health, some of whom have a learning disability and/or are autistic. At the time of the assessment, 6 people were living there.
The CQC found the home overall Good, with people well cared for and comfortable with staff. However, inspectors found the provider remained in breach of regulations on good governance, with weak audit systems and no registered manager in post, though staff and residents felt well supported by the interim manager.
Source: CQC assessment, 6 January 2026
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 8 places — this is not a vacancy count
- Registration checked
- Registered · SM6 9QZ
Registered care categories
Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 6 January 2026. Assessment date recorded: 26 November 2025.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 6 January 2026. References to “we” mean CQC. It describes findings at that time.
Date of assessment: 5 to 11 December 2025
David House is a care home providing personal care to up to 8 people, who require support with their mental health. Some of whom have a learning disability and/or are autistic. At the time of our assessment there were 6 people using the service.
We undertook this assessment to follow up on a breach of regulation identified at our previous assessment. This assessment included all quality statements within the Well-led key question. At this assessment we found the provider continued to be in breach of the legal regulation relating to good governance.
Robust governance systems continued to not be in place to review the quality and safety of care delivery. There was not a regular programme of audit to review key areas of service delivery to ensure these were delivered in line with the provider’s policies and procedures. Where checklists were being used to review areas of service delivery, we saw when improvements were identified as being required, these were not always actioned in a timely manner.
There continued to not be a registered manager in post which impacted on the oversight and leadership of the service. However, staff and people reported feeling well supported by the interim home manager. They felt able to speak openly with them and felt their views and opinions would be listened to. The provider was in the process of recruiting a registered manager.
We have asked the provider for an action plan in response to the concerns found at this assessment.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Questions prompted by these ratings
- Well-led: What has changed in management, checks and oversight since this rating?
These are questions for your visit, not a claim about conditions today.
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting David House, consider asking...
- 1.What specific dementia training do staff receive and how recently?
- 2.How do you support a resident who becomes distressed or confused?
- 3.How does the home keep a record of a resident's life history and personal preferences?
- 4.How do you involve families as dementia progresses and communication becomes harder?
- 5.What happens when a resident's dementia reaches an advanced stage?
5 Things to Look For on Your Visit
When you visit David House, look out for...
- 1.Is the environment calm, uncluttered and easy to navigate?
- 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
- 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
- 4.Do residents seem settled and safe, or agitated and unsupervised?
- 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?
Could the NHS fund David House's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
36 Sandy Lane South, Wallington, Surrey, SM6 9QZ

David House
CQC overall rating
Assessment date: 26 November 2025
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