England

Crystal HallLancashire

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodNursing

Crystal Hall

Whittingham, Preston, Lancashire, PR3 2JE

01772861034

Care Type

Nursing Care

Inspection date

12 January 2022

Provider

Crystal Hall Limited

Beds

64 beds

How this home compares nearby

Of 27 care homes for older people within 5 miles, none are rated higher by CQC, 22 are the same and 5 are lower.

20 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodNov 2014
GoodJun 2017
GoodJan 2020

Rated Good at every inspection since 2014.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Crystal Hall Limited runs in England.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Crystal Hall

Crystal Hall is a nursing home in Lancashire, providing care for people with a range of physical and mental health needs. The findings below set out the CQC's most recent assessment of the service.

Crystal Hall provides nursing and personal care for up to 67 people with a range of physical and mental health needs, though 55 people were living there at inspection. The service is arranged across three separate units, each with dedicated adapted facilities to meet residents' diverse needs.

The home had established strong infection prevention systems. The provider displayed notices at the entrance advising people not to enter if experiencing COVID-19 symptoms and had implemented visitor screening procedures. Staff followed guidance on supporting safe visiting practices to protect both residents and visitors from spreading infections.

Source: CQC inspection report, 2 February 2022

Specialist Care

Mental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 64 places — this is not a vacancy count
Registration checked: Registered · PR3 2JE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 28 January 2020. Latest inspection date recorded: 12 January 2022.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Crystal Hall's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Crystal Hall, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Crystal Hall, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Crystal Hall's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees