England

Crystal CourtNorth Yorkshire

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodNursing

Crystal Court

Pannal Green, Pannal, Harrogate, North Yorkshire, HG3 1LH

01423810627

Care Type

Nursing Care

Inspection date

31 March 2021

Provider

Highgate Care Services (Yorkshire) LTD

Beds

60 beds

How this home compares nearby

Of 23 care homes for older people within 5 miles, 3 are rated higher by CQC, 15 are the same and 5 are lower.

15 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementJan 2019
GoodFeb 2020

Improved from Requires Improvement to Good in 2020.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Highgate Care Services (Yorkshire) LTD, which runs 7 care homes in England: 4 rated Good and 3 Requires Improvement.

Average care home fees in Yorkshire and the Humber: £907 a week for residential care and £1,287 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Crystal Court

Crystal Court is a nursing home in North Yorkshire, providing personal and nursing care for older people, including those living with dementia. The findings below set out what the CQC observed during its most recent inspection.

Crystal Court provides personal and nursing care for up to 60 people aged 65 and over, including those living with dementia. The service operates across two floors with three separate units and had 46 residents at the time of inspection.

The home demonstrated several areas of good practice. A dedicated visitor area had been adapted in line with current guidance, with COVID-19 information available in multiple languages to ensure residents and families could comply with safety measures. Staff breaks took place in a large, well-ventilated space designed to reduce transmission of infection.

Staff followed clear infection prevention and control procedures consistently, and all staff had received appropriate training in these protocols.

Source: CQC inspection report, 21 April 2021

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · HG3 1LH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 February 2020. Latest inspection date recorded: 31 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Crystal Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Crystal Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Crystal Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Crystal Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees