Crown House Care Home

The following is CQC's published account of its assessment, published 24 June 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 8 June to 11 June 2026

This inspection was completed to follow up previous enforcement action which had been taken following concerns identified at the last inspection. The provider was previously in breach of legal regulations in relation to safe care and treatment, and good governance. Following this inspection, the provider was no longer in breach of these regulations.

At this inspection, we found the provider had worked hard to make and sustain significant improvements across the service. The changes made were extensive and included positive development to medicines management, fire safety, care planning, auditing systems, consent processes and staff training. The provider had reviewed and updated policies, invested in new digital systems, strengthened oversight arrangements and worked closely with staff, people living at the service, relatives and partner professionals to improve outcomes. It was clear from the inspection the management team and wider staff group had put considerable effort into responding to the concerns raised at the last inspection and driving improvement throughout the home.