Crossroads House Care Home

Scorrier, Redruth, Cornwall, TR16 5BP

01209820551

Care Type

Residential Care

Inspection date

11 January 2022

Provider

Anson Care Services Limited

Beds

47 beds

About Crossroads House Care Home

Crossroads House Care Home is a residential care home in Cornwall, adapted for people living with dementia. The findings below set out what CQC observed on inspection.

Crossroads House provides accommodation with personal care for up to 47 people, specifically adapted for those living with dementia. At the time of inspection, 44 people were using the service.

Staff demonstrated strong commitment during a COVID-19 outbreak, working extended hours to maintain continuity of care when colleagues were absent due to infection. The service supplemented staffing with agency workers where necessary and recognized staff efforts through bonuses and thank you gestures in appreciation of their dedication during this challenging period.

Source: CQC inspection report, 11 February 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 47 places — this is not a vacancy count
Registration checked: Registered · TR16 5BP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 18 April 2019. Latest inspection date recorded: 11 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Outstanding

Read Crossroads House Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Crossroads House Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Crossroads House Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Crossroads House Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees