Cromwell House (West Bromwich)

128 Wood Lane, West Bromwich, West Midlands, B70 9PX

01215534332

Care Type

Nursing Care

Inspection date

15 January 2021

Provider

Camino Healthcare Limited

Beds

17 beds

About Cromwell House (West Bromwich)

Cromwell House (West Bromwich) is a care home in Sandwell, offering a familiar and welcoming environment for those who need nursing support. The team here understands how much it means to families to find a place where their loved ones feel safe and genuinely looked after. With its roots in the local community, Cromwell House aims to be a place where residents can feel at home.

Vestige Healthcare is a residential care home accommodating up to 14 people, currently housing nine residents. The service provides personal and nursing care for adults aged 18 and over with mental health diagnoses, some of whom also have learning disabilities or autism. Staff deliver treatment for disease, disorder and injury alongside diagnostic and screening procedures.

While improvements have been made since the previous inspection, several areas still need development. A new audit system was being implemented but had not yet become operational. Medicines records were not consistently accurate or up to date, presenting a concern for medication safety.

Care plans and risk assessments have been reviewed and updated to better reflect residents' current needs.

Source: CQC inspection report, 26 February 2021

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 17 places — this is not a vacancy count
Registration checked: Registered · B70 9PX

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 26 February 2021. Latest inspection date recorded: 15 January 2021.

Safe: Requires improvement
Effective: Good
CaringPublished 1 November 2019: Good
ResponsivePublished 1 November 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Cromwell House (West Bromwich)'s CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Cromwell House (West Bromwich), consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Cromwell House (West Bromwich), look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Cromwell House (West Bromwich)'s fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees