Crest Lodge Care Centre Limited

Churt Road, Hindhead, Surrey, GU26 6PS

01428605577

Care Type

Nursing Care

Inspection date

28 January 2020

Provider

Crest Lodge Care Centre Limited

Beds

47 beds

About Crest Lodge Care Centre Limited

Crest Lodge Care Centre is a nursing home in Surrey providing care for people with mental health diagnoses. Further details on the service can be found in the CQC findings below.

Crest Lodge provides nursing care for people with mental health diagnoses, accommodating up to 47 people across two separate floors. At the time of inspection, the service was supporting 40 people. Staff supported residents to fulfil wishes and goals that were personal to them, with residents reporting the positive impact this had on their mental health and wellbeing.

Activities within the service were engaging and tailored to individual preferences, including options for those who preferred to spend time in their rooms to ensure they did not become socially isolated.

Source: CQC inspection report, 4 April 2020

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 47 places — this is not a vacancy count
Registration checked: Registered · GU26 6PS

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 April 2020. Latest inspection date recorded: 28 January 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Crest Lodge Care Centre Limited's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Crest Lodge Care Centre Limited, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Crest Lodge Care Centre Limited, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Crest Lodge Care Centre Limited's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees