Brownscombe Residency

Brownscombe Residency accommodates up to 55 older people, with 39 residents at the time of inspection. Some residents live with dementia. People feel safe because staff know their needs well and manage risks effectively.

Staff understand their responsibilities in safeguarding and preventing abuse. The home has implemented infection control measures aligned with national COVID-19 guidance.

Residents' needs are carefully assessed and their preferences considered in care planning. Staff are safely recruited and receive training and supervision to develop their skills. The service supports people to make choices about their lives and staff work in the least restrictive way possible, acting in residents' best interests.

Staff help people access healthcare services when needed and maintain good knowledge of individual residents' requirements to support them effectively.